II INTERNATIONAL CONFERENCE ON ARTIFICIAL INTELLIGENCE IN ACCOUNTING, FINANCE AND TAX

 

September 27-28 , 1996 - Punta Umbría (Huelva), SPAIN

Research Group on AI in Accounting and Business, University of Huelva

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On September 27 and 28, 1996, there took place in Punta Umbria (Huelva) Spain, the Second International Conference on Artificial Intelligence in Accounting, Finance and Tax. As in the last year, the conference was organized by the Research Group on Artificial Intelligence in Accounting at the Universities of Huelva and Sevilla.

Collaborating entities:

Ilustre Colegio de Economistas de Huelva

Universidad de Huelva

Universidad de Sevilla

Scientific committee:

·        Guillermo J. Sierra. Chairperson. University of Sevilla. Spain.

·        Amelia Baldwin-Morgan. Eastern Michigan University.

·        Barbro Back. Turku School of Economics and Business Administration. Finland.

·        Enrique Bonson. Secretary. University of Huelva. Spain.

·        Carol E. Brown. Oregon State University. USA.

·        Marco de Marco. Catholic University of Milan. Italy.

·        Julio Moreno-Davila. Enginyeria La Salle. Univ. Ramon Llull. Barcelona. Spain.

·        Alan Sangster. The Queen´s University of Belfast. UK.

·        Hermann Siebdrat. University of Siegen. Germany.

·        Carlos Serrano. University of Zaragoza. Spain.

·        Miklos Vasarhelyi. Rutgers University. New Jersey. USA.


The conference began on 27th at 9.30 with the welcoming speeches by Prof. E. Bonson, Prof. M Garcia-Ayuso (representing to Prof. Sierra, the conference chairman) and Prof. A. Sangster.

This was followed by the opening conference:

EXPLORING STUDENTS' PERCEPTIONS RELATED TO DEVELOPING EXPERT SYSTEMS. Prof. Glen L. Gray. Department of Accounting & MIS California State University, Northridge.

Throughout the conference, the following papers were presented:

Session 1 (Chaired by Alan Sangster)

MODELLING INTELLIGENT INFORMATION SYSTEMS FOR AUDITING. Eija Koskivaara. Barbro Back. Turku School of Economics and Business Administration. Kaisa Sere. University of Kuopio. Finland.

INTEGRATING STATISTICAL AND NON-STATISTICAL AUDIT EVIDENCE USING BELIEF FUNCTIONS: A CASE OF ATTRIBUTE SAMPLING. Rajendra Srivastava.University of Kansas. USA.

Session 2 (Chaired by Barbro Back)

EXPERT SYSTEM TASK SELECTION IN MANAGEMENT ACCOUNTING - THE APPLICABILITY OF THE PERROW FRAMEWORK. Carol E. Brown. Oregon State University. USA. Alan Sangster. The Queen's University of Belfast. UK.

MODELING INSOLVENCY DECISIONS WITH PROCESS AND HIERARCHICAL WEIGHTED-ADDITIVE METHODS. Philip A. Collier. University of Tasmania. Stewart A. Leech. University of Tasmania. Australia.

INDUCTION OF DECISION TREES AS A METHODOLOGY FOR FINANCIAL ANALYSIS. AN APPLICATION TO CRISIS IN BANKING. Enrique Bonson Ponte. Universidad de Huelva. Mª Pilar Martin Zamora. Universidad de Huelva. Guillermo J. Sierra Molina. Universidad de Sevilla. Spain.

EXPERT SYSTEMS DEVELOPMENT AS BUSINESS PROCESS RE-ENGINEERING FOR ACCOUNTING & FINANCIAL ORGANIZATIONS: OBJECT ORIENTATION, WORKFLOW AND THE INTERNET. Hermann Siebdrat. University of Siegen. Germany. Amelia A. Baldwin-Morgan. Eastern Michigan University. USA. & University of Tasmania. Australia.

Session 3 (Chaired by Glen L. Gray)

BANKRUPTCY PREDICTION USING EX ANTE NEURAL NETWORKS AND REALLISTICALLY PROPORTIONED TESTING SETS. Marilyn M. Greenstein. Lehigh University. Pennsylvania. Mary J. Welsh. La Salle University. Pennsylvania. USA.

FORECASTING COMPANY FAILURE: NEURAL APPROACH VERSUS DISCRIMINANT ANALYSIS. AN APPLICATION TO SPANISH INSURANCE COMPANIES OF THE 80´s. Ignacio Martinez de Lejarza Esparducer. Universidad de Valencia. Spain.

ON THE TRAINING OF FEED-FORWARD ARTIFICIAL NEURAL NETWORKS FOR ECONOMIC TIME SERIES FORECASTS USING SCARCE AND NOISY DATA. Michael L. Kremmer. D. T. Nguyen and Louis Sanzogni. Griffith University. Australia.

PREDICTING BANKRUPTCY IN NON-FINANCIAL BUSINESS: AN APPLICATION BASED IN ARTIFICIAL NEURAL NETWORK MODELS. Eugenio del Rey Martinez. Universidad de Alicante. Spain.

Session 4 (Chaired by Rajendra Srivastava)

LEKTA II: TOWARD REAL-TIME MACHINE TRANSLATION. APPLICATIONS IN THE BANKING DOMAIN. Jose Francisco Quesada. CICA (Centro de Informática Científica de Andalucía). Sevilla. Spain.

FINANCIAL INFORMATION EXTRACTION AT THE UNIVERSITY OF DURHMAN. Marco Costantino. Russell J. Collingham, Richard G. Morgan. University of Durham. UK.

Session 5 (Chaired by Miklos Vasarhelyi)

EXPLANATION GENERATION IN ACCOUNTING EXPERT SYSTEMS: POSSIBILITIES FOR RUN-TIME GENERATED USER EXPLANATIONS. Andrew Lymer. University of Birmingham. UK. Amelia A. Baldwin Morgan. Eastern Michigan University. USA. & University of Tasmania. Australia. Jan Scott. Charles Sturt University, Australia.

THE USE OF CASE-BASED REASONING TO UNDERSTAND TRANSFER PRICING. Olivier Curet. Middlesex University. Jamie Elliott. Southampton University. Mary Jackson. London Business School. UK.

THE APPLICATION OF CASE BASED REASONING TO THE INTERPRETATION OF FINANCIAL DATA FOR ACQUISITION ANALYSIS. M.D. Mulvenna. R.T. McIvor. J.C.Hughes. University of Ulster. A.M. Ward. Witt Thornton, Chartered Accountants, Belfast. UK. Presented by Alang Sangster.

APPLICABILITY OF CASE-BASED REASONING FOR BUSINESS PROBLEMS: A STUDY OF THREE SYSTEMS. Bonnie W. Morris. West Virginia University. USA. Atish P. Sinha. University of Dayton. USA.

The closing conference was:

TOWARDS INTELLIGENT AGENTS IN ACCOUNTING: BACK-GROUND AND POTENTIAL. Professor Miklos A. Vasarhelyi. Rutgers University. New Jersey. Chairperson of the AI/ES section of the AAA.

Clossing sesion

Most of the papers have been published in a book, (G.J. Sierra and E. Bonson, editors) Intelligent Systems in Accounting and Finance (Papel Copy, publisher: Huelva, Spain).  

 











EXPLORING STUDENTS' PERCEPTIONS RELATED TO DEVELOPING EXPERT SYSTEMS

Abstract

In response to the growing real-world significance of expert systems and artificial intelligence, many business schools are including these topics in their curricula. Learning about expert systems is not just learning how to use a new software package. It is learning about a different role for computers, namely, aiding in decision-making. This makes expert systems particularly challenging for both students and instructors. Unfortunately, in accounting, accounting information system (AIS) textbooks provide little help to either the instructors or the students.

To better understand how students develop expert systems, Gray[1995] had 80 students maintain diaries as they worked on developing expert systems using VP-Expert. The content analysis of the diaries resulted in a list of variables that the students found to be important. This qualitative research became the foundation for a standardized survey about expert systems development. This paper presents the survey results in order to (1) describe students' experiences developing expert systems and (2) provide guidance on methods and tools for expert systems instruction.

Results indicated that students experienced difficulty in developing the logical flows and decision rules. Additionally, students encountered a variety of problems related to the programming task, at least in part because many found the VP-Expert book difficult to use. Nonetheless, most students avoided a high level of frustration by using support resources, including assistance from the professor and their peers. The on-line debugger in VP-Expert also proved helpful to the majority of students. Overall, students found the project to be of "average" difficulty despite the need to master both a new program and the logic of expert systems. Most found the project relevant and useful for their career and professional goals.

 

 

MODELLING INTELLIGENT INFORMATION SYSTEMS FOR AUDITING

Abstract

Accounting reports are an important source of information for managers, investors, creditors, and financial analysts. Moreover, developments in the capital markets and in information technology have emphasised the importance of reliable accounting information. Computerised bookkeeping provides more timely and exact information than manual bookkeeping. The auditor´s task is to inspect the realibity, completeness, and accuracy of accounting records. However, auditors have to achieve an appropiate balance between effectiveness and efficiency in their control task. In practice, this means that their statements are based on aggregated data and ratios. Therefore, auuuditors and other interest groups would benefit from a model that enables them to monitor the financial performance of a firm based on more detailed available data than aggregated data and ratios.

Researchers have tried out different statical methods and experts systems to support in different auditing tasks for example in the analytical review process. howevew, these methods have not found their ways to practice to any larger extent, mainly because they have been too complicated to use, too unreliable and the cost of applying them has been too high compared to the benefits.

Artificial neural networks (ANNs) are a computing paradigm that can be used as a basis for building intelligent information systems. ANNs are suitable for a se of applications like classification, prediction, control, and inference. Unlike tradicional experts systems, where knowledge is made explicit in the form of rules, neural networks generate their own rules by training examples. ANNs have been management science techniques. For example, ANNs are feasible for those business applications which require the solution of very complex system of equations, recognising patterns from imperfect inputs, or adapting decisions to changing environments.

Integration of neurocomputong and auditing expertise in a computer system might be an answer to auditors´ paradox of time and cost when auditing firms. Thre are already preliminary research results on applying neural networks on detecting errors in monthly balances of firms. Our aim in this study is to get further evidence on neural networks´ capabilities in this area of auditing.

 

 

INTEGRATING STATISTICAL AND NON-STATISTICAL AUDIT EVIDENCE USING BELIEF FUNCTIONS: A CASE OF ATTRIBUTE SAMPLING

Abstract

The main purpose of this article is to show how one can integrate statical evidence from attribute sampling with non-statinal evidence within the Dempster-Shafer belief function framework. In particular, the article shows: (1) how determinate the sample size in attribute sampling to obtain a desired level of belief that the true attribute occurrence rate of the population lies in a given interval; (2) what level of belief is obtained for a specified interval given the sample result; and (3) how to integrate non-statical evidence with the statical evidence arising from the attribute sampling. These issues are important to the auditor ans therefore we use auditing examples to illustrate the process. As intuitively expected, we find that the sample size increases as the desired level of belief in the interval increases. In evaluating the sample results, we again find results that are intuitively appealing. For example, provided the sample occurrence rate falls in the interval B for a given number of occurence of the attribute, we find that the belief in B, Bel(B), increases as the sample size increases. However, if the sample occurence rate falls outside of the interval then Bel(B) is zero. Note that, in general, both Bel(notB) are zero when the sample occurrence rate falls at the points of the end points of the interval. These results extend similar results already available for variables samplings. However, the auditor faces an additional problem for attribute sampling: how to convert belief in an interval for control exceptions inte belief in an interval for material misstatements in the financial statements, so that can be combined with evidence from other sources in implementations of the Audit Risk Model. We discuss this problem, and investigate conversion methods that are consistent with current auditing practice.

 

 

EXPERT SYSTEM TASK SELECTION IN MANAGEMENT ACCOUNTING - THE APPLICABILITY OF THE PERROW FRAMEWORK

Abstract

Theoretically, management accounting is well suited to expert systems development yet, compared to other accountancy domains, there are relatively few reported management accounting expert systems,. Recent reported analysis of the Perrow framework appears to provide an explanation for this situation. This paper considers whether the Perrow framework can be applied in this way, concludes that it can not, but proposes that it does present a tool that could usefully be applied to help explain expert system success and failure, and to assess whether or not to proceed with expert systems development in the first place.

 

 

MODELING INSOLVENCY DECISIONS WITH PROCESS AND HIERARCHICAL WEIGHTED-ADDITIVE METHODS

Abstract

The aim of this research is to create a validated descriptive model of insolvency decisions (MIND) using an expert systems research approach.

A decision made by insolvency practitioners, in attempting to determine the future of a company in financial distress, typically involves numerous factors. These result from a financial analysis of the situation, judgments about the attitudes and abilities of stakeholders and environmental factors about the type of business that is in distress.

While insolvency practitioners often follow some proprietary procedures and guidelines, there is no widely accepted or explicit framework to assist in the decision-making process. This is reflected in a paucity of extant literature. In this paper, related literature on corporate financial distress and on modeling aspects of human attitudes and abilities is discussed.

In the context of the sparse literature on insolvency decision making, a preliminary goal of this work is to identify the factors and processes that reflect the current practice of insolvency practitioners. For this we have selected appropriate methods of knowledge acquisition.

We argue that many judgments in insolvency are best modeled by combining several items of evidence robustly using weighted-additive methods, in preference to more complex models of uncertain reasoning. These judgments are then combined using process models.

 

 

INDUCTION OF DECISION TREES AS A METHODOLOGY FOR FINANCIAL ANALYSIS. AN APPLICATION TO CRISIS IN BANKING

Abstract

In this paper, we aim to show the usefulness that algorithms of induction of decision trees may have for financial analysis. For this purpose, we use this method to explain the crisis of Cajas Rurales in Andalusia between 1977 and 1985.

 



EXPERT SYSTEMS DEVELOPMENT AS BUSINESS PROCESS RE-ENGINEERING FOR ACCOUNTING & FINANCIAL ORGANIZATIONS: OBJECT ORIENTATION, WORKFLOW AND THE INTERNET

Abstract

Elliott (1992) described the present wave of information technology (IT) changes as the third wave. The movement of this wave highlights the need for changes in accounting and financial organizations that reflect the current changes in business and management that are drivenby the evolution of information technology. The purpose of this paper is to show how the concepts of BPR can be integrated naturally with the development of expert systems to re-engineer accounting processes, and how new concepts of object orientation, workflow and the internet are evolving to impact how business processes are designed.

 

 

BANKRUPTCY PREDICTION USING EX ANTE NEURAL NETWORKS AND REALLISTICALLY PROPORTIONED TESTING SETS

Abstract

Bankruptcy prediction is a topic of vital interest to accountants, financial advisors, investors, and creditors. Each of these constituents has a vested interest in accurately assessing the reasonableness of a going-concern assumption. From an accounting standpoint, rules and standards, such as SAS 59, detail an auditor's responsibility to evaluate an entity when there is "substantial doubt about the entity's ability to continue as a going concern for a reasonable period of time . . ."(par. 6). Further, this auditing guideline lists a number of categories of evidence that provide a basis of evaluation, including negative trends in key financial variables, credit difficulties, and external business conditions. Unfortunately, the statement does not provide any guidelines on weighting the various factors; however, it does place a burden on the accountants to diligently assess the financial statements along with other external data in order to attest to the viability of the entity as a going concern enterprise.

Given the recent litigious climate, investments in research projects aimed at developing and improving bankruptcy prediction models by Big Six accounting firms should be no surprise. Neural networks are one alternative to traditional multi-discriminant analysis and LOGIT regression that are currently being investigated as a bankruptcy prediction modeling technique. For example, KPMG Peat Marwick recently funded a study examining the usefulness of neural networks in predicting commercial bank failures. Prior neural network research has, for the most part, been conducted using ex post facto research designs with sample sets that do not accurately reflect the true relative proportions of bankrupt to non-bankrupt firms in the population. Thus, most of the studies are not generalizable to other data sets.

The objective of this study is to assess the viability of a neural network in a more realistic setting than has generally been examined in the past. The data sets which are tested in this study reflect the true proportion of firms that actually fail, which is less than one percent of all firms. Further, all models are developed ex ante to test subsequent years' data sets. In order for neural network, bankruptcy prediction models to be useful and relevant, they must be designed to work in realistic settings, rather than carefully designed matched-pair settings. This study also examines whether the neural network models are relatively static or dynamic over time. Further, the performance of neural networks is also evaluated relative to traditional logit models. Although prior studies have found that traditional statistical techniques perform as well as neural networks, the limitations noted for previous neural network models apply to comparative studies as well. Therefore, the research gives insights into the performance of a logit model in a more realistic setting.

Results show that neural networks can be applied in more realistic settings than have previously been studied. However, a traditional logit model often outperforms a neural network. Further analysis of the results indicate that the two methods should be viewed as complementary, rather than as alternatives, in predicting corporate failure.

A brief review of prior neural network studies is presented in the next section. In the sections that follow, an overview of neural networks is discussed, the methodology and sample selection procedures are presented, and the model training techniques and testing results are detailed. The paper concludes with a discussion of the results.

 

 

FORECASTING COMPANY FAILURE: NEURAL APPROACH VERSUS DISCRIMINANT ANALYSIS. AN APPLICATION TO SPANISH INSURANCE COMPANIES OF THE 80´s

Abstract

In this work a Backpropagation Neuron Net Model is proposed to forecast the company failure. The model is applied to the spanish insurance companies of the 80's. An alternative Discriminant Analysis-based model is carried out, and both performances are compared concluding a better forecasting results by the Neural model.

 

 

ON THE TRAINING OF FEED-FORWARD ARTIFICIAL NEURAL NETWORKS FOR ECONOMIC TIME SERIES FORECASTS USING SCARCE AND NOISY DATA

Abstract

This paper is devoted to the issue of training and generalisation of feed-forward artificial neural networks for forecasting economic time series. The problem of overtraining, when using scarce and noisy data, is addressed using the method of cross validation. The drawbacks, contradictions and limitations of this method, as described in the literature, are reviewed in detail. A variant of the cross-validation method is then discussed. The training method described here is based upon the authors's own experiments, and the work of Masters (1993:180-185), and Hecht-Nielson (1990:110-117). It is specific to the training of a fully connected feed forward neural network using scarce and noisy macroeconomic variables, and has been successfuly implemented in an application which generates forecasts of Australian interest rates.

 

 

PREDICTING BANKRUPTCY IN NON-FINANCIAL BUSINESS: AN APPLICATION BASED IN ARTIFICIAL NEURAL NETWORK MODELS

Abstract

The aim of this study is to present additional empirical evidence on bankruptcy prediction in non-financial copmpanies, adjusting a model based on neural networks in which financial ratios are used as input data. In relation to the study carried out in our coutry with this type of companies, the present workpresents the novelty of considering a different method of classification with a longer period and larger sample, different financial ratios as well as some peculiarities in the methodology in the treatment of the data. Consequently, two models with an extremely good capacity for prediction are obtained. The first, with data from the year before the failure, allows the crisis to be successfully anticipated with in 94.3% of the cases, using five financial ratios. The second, with six ratios, anticipates failure with success in 82.1% of the cases two years beforehand.

The study is organized in the following way. In section 2 the definition of bankrupt is specified as well as the sample used. In section 3 the ratios to be used as initial predicting variables are selected. In the fourth section the application of the connectionist paradigm to classification tasks is briefly reviewed. Then, the results obtained are presented and finally, some relevant conclusions are drawn.

 

 

LEKTA II: TOWARD REAL-TIME MACHINE TRANSLATION. APPLICATIONS IN THE BANKING DOMAIN

Abstract

Natural Language Processing, or Computational Linguistics, is an area in Artificial Intelligence that attempts to get computers to understand and produce human language. In fact, processing natural languages has always been one of the central research issues in artificial intelligence, both because of the key role language plays in human intelligence and because of the wealth of potential applications. We can say that natural language is the perfect human computer interface.

Section 1 outlines the basics in this research field. Section 2 discusses their application in Accounting, Finance and Tax, including natural language interfaces, message handling, on line news stories or text generation. Section 3 is devoted to Lekta II, a machine translation tool developed by the author which was used in a research project between Telefonica I+D and the University of Seville. In this section we show the complete translation process of a sentence in the banking domain.

 

 

FINANCIAL INFORMATION EXTRACTION AT THE UNIVERSITY OF DURHMAN

Abstract

This article describes the financial information extraction system under development at the University of Durham. Differently from many others developed in the past, the system has been designed for use in real situations and to alleviate the "data overload" from which traders, brokers, fund managers etc. suffer nowadays. The system is based on the financial activities approach, for the identification of the relevant templates to be extracted from the source articles. The goal of the system is to summarise financial news (either from newspapers or on-line services) producing specific templates associated to the various financial activities. The templates produced can be successfully used for a "meta-analysis" of the news on price behaviour. The system uses natural language processing techniques developed at Durham University which are based on deep natural language processing techniques, as opposed to pattern-matching or statistics.

 

 

EXPLANATION GENERATION IN ACCOUNTING EXPERT SYSTEMS: POSSIBILITIES FOR RUN-TIME GENERATED USER EXPLANATIONS.

Abstract

Explanation facicitieshave historically been considered fundamental to the succesful implementation of Expert Systems. However, first generation ES explanation provided limited useful user feedback often typified by llittle more than rules tracing or simple one line, pre-defined, fixed text responses. Whilst explanation facilities of this form were found in most early commercial systems, evidence suggests this type of explanation is little used in practice.

This paper argues that explanations as a vital element of ES has yet to archieve its real potential. It argues that explanation facicities can offer vital access to system knowledge if constructed properly and development appropriately thereby significantly improving the value of a system in a commercial domain. It argues that the ability to generate explanation at runtime would significantly improve the way ES could be applied in commercial domains and that the ability to do this is now possible. There are however, a number of considerations to be hightlighted in attempting on the nature of the knowledge of the domain and the ways in which it can be represented. This paper discusses these issues and uses examples from the accounting and finance domain to illustrate the commercial possibilities of runtime explanation generation.

 

 

THE USE OF CASE-BASED REASONING TO UNDERSTAND TRANSFER PRICING

Abstract

To the authors' knowledge this is the first study to use Case-Based Reasoning (CBR) to explore the domain of Transfer Pricing. Data has been collected from a sample of UK multinational enterprises (MNEs) concerning their transfer pricing policies. This paper illustrates the applicability of CBR technology to evaluate the relationship between the occurrence of transfer pricing audits and companies' characteristics (eg organisational features and contingent variables). Initial findings suggest that there are patterns of transfer pricing audits which need further explanation. CBR may have a valuable part to play in learning about both transfer pricing audits and the problem domain in general (including transfer pricing policies).

 

 

THE APPLICATION OF CASE BASED REASONING TO THE INTERPRETATION OF FINANCIAL DATA FOR ACQUISITION ANALYSIS

Abstract

This paper illustrates how knowledge based systems technology, and in particular case based reasoning technology, can assist in the interpretation of financial data for acquisition analysis. The authors discuss a prototype model designed to help a company formulate an effective acquisition decision.The model includes both rule based and case based reasoning technology. There is a particular focus on the issues involved in the application of case based reasoning techniques to the automation of the acquisition decision-making process. The development of this hybrid system has shown that it is possible to use knowledge based systems methods to build a hybrid decision support system in the area of financial strategic decision making, especially if the domain is well defined, has a large number of factors to be considered and the relevant knowledge is available. This system has illustrated the immense impact that knowledge based systems technology and case based reasoning can have upon business processes.

 

 

APPLICABILITY OF CASE-BASED REASONING FOR BUSINESS PROBLEMS: A STUDY OF THREE SYSTEMS

Abstract

Three case-based reasoning models are examined. Task characteristics that point to the applicability of case-based reasoning are identified and discussed. This paper presents some preliminary work toward the development of a framework for choosing among case-based reasoning, expert systems, and neural network models.

 

 

TOWARDS INTELLIGENT AGENTS IN ACCOUNTING: BACK-GROUND AND POTENTIAL

Abstract

Intelligent agent technology is one of the faster growning areas of research and Internet-related commercial endeavours. It is, however, an ill defined field, with many overstated claims and few specific areas of applications. Both accounting and finance have great potencial as fields of application. However, at this stage there are very few, if any, known applications. Most of the current proposed applications are in the primary research stage. For further development of the field, it is necessary to create an operacional definition of the field, understand its extant composition, and to postulate a program of research and application development. Such a theoretical work should be of great value as a foundation for an emerging field.

Many applications today,- particularly those for the World Wide Web, claim somo functional "intelligence" where agents within software will perform tasks for a principal. This paper, explores the spectrum of software agency; from the automated "softbots" that are presently being implemented, to the concepts and projects of the future that are more accurately described as intelligent agents.

The operational definition section should provide some assessment of the current state of intelligent agent technology and who some of the key players are, to-date. The analysis focuses on academic and comercial research. The paper describes the basic mechanics for agency and how agent developers are tackling the challenge of intelligent agents within networked computing environments.

The state-of-the-art section explores the commercial agent landscape. Commercial efforts are fust the beginning of the capabilities and potencial of intelligent agents. Agents are classified inte categories, and examples, from practice, are provided.

Important questions are raised in this discussion, somo technical, some statutory and some behavioral. For example, does accounting/finance require special gent technology, wath are the laws necessary to allow agents in electronic commerce, and whether consumers will achieve the level of trust for intelligent agents´ capabilities to effectively represent them when making important decisions.