Tecnoestrés como riesgo psicosocial en las relaciones laborales.
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Resumen
El término de tecnoestrés está fuertemente vinculado con todos aquellos efectos psicosociales negativos relacionados con el uso de las TIC. Actualmente, en muchas de las empresas se trabaja con multitud de aparatos y medios tecnológicos, tales como, teléfonos móviles, tabletas, Internet, ordenadores, etc., todos estos cambios y novedades tecnológicas ponen sobre la mesa problemas técnicos, humanos y sociales, tanto para los trabajadores como para las empresas. La revisión bibliográfica ha sido llevada a cabo realizando una búsqueda inicial a través de dos bases de datos: ScienceDirect y PsycNet. Los resultados mostraron que el tecnoestrés es un fenómeno reciente que ha tenido un importante auge en nuestra sociedad en los últimos años, pudiendo afectar en especial a los trabajadores de oficinas. Los autores, coinciden en que, en la gran mayoría de situaciones, el aumento de las demandas laborales excede por bastante diferencia al aumento de los recursos laborales procedentes de la tecnología móvil. Tanto la sobrecarga por correo como el CSE, son unos excelentes indicadores para predecir el ‘burnout’ y la motivación en el trabajo, quedando así relacionado el efecto ‘burnout’ con el estrés por sobrecarga de emails.
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