INBOUND MARKETING IN THE HOSPITALITY INDUSTRY: A SYSTEMATIC REVIEW IN THE LAST 12 YEARS

Keywords:

inbound marketing, digital marketing, bibliometric analysis, scientific mapping, hospitality, marketing 5.0

Abstract

This paper aims to analyze the evolution in the research of digital marketing tools and strategies used by inbound marketing in the main journals related to this term and related topics to the hospitality industry. The results obtained have led to detect a progressive increase in the number of publications analyzing inbound marketing tools in recent years (2010-2021), which point to the construction of a Marketing 5.0 paradigm. A high rotation of topics has also been detected, describing a dynamic and fluctuating research field. It is recommended that more research be carried out on inbound marketing (as a strategic model of structured marketing) to allow for an integrative vision of technologies, which until now have been analyzed without a defined backbone linked to the hotel business.

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Author Biographies

Adriana Cely Álvarez , Doctora

Vatel Madrid Academic Director

Ricardo Sellers Rubio, Catedrático

University of Alicante Professor

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Published
2023-09-07
How to Cite
Romero Montero, A., Cely Álvarez , A., & Sellers Rubio, R. (2023). INBOUND MARKETING IN THE HOSPITALITY INDUSTRY: A SYSTEMATIC REVIEW IN THE LAST 12 YEARS . ENLIGHTENING TOURISM. A PATHMAKING JOURNAL, 13(1), 86-125. https://doi.org/10.33776/et.v13i1.7291
Section
RESEARCH PAPERS